Expert knowledge for exclusive hearing comfort
Hearing solutions are as individual as the people who need them. That is why Starkey focuses on providing excellent advice and tailored support for the customers of hearing care professionals. As a distribution partner of Starkey, aureos AG aims not only to provide innovative hearing systems, but also to impart the necessary expertise to enable the best possible hearing experiences. After all, a high-quality hearing system only reaches its full potential when it is perfectly tailored to the needs of its wearer.
Seamless connectivity—one of the special features of the accessories is the ability to pair hearing aids directly with smartphones, televisions, and other audio devices. This allows your customers to hear calls clearly, enjoy high-quality music, and watch TV programs without compromising on sound quality. State-of-the-art technology inside the products ensures transmission in a matter of seconds, so there are no delays. It also offers a number of advantages, such as the ability to control the volume and other settings directly via the device. The wireless connectivity of the products not only promotes interaction with the environment, but also improves the quality of life for hearing aid wearers by offering them more independence in social situations.
Highest customer satisfaction as standard
The knowledge, expertise, and dedication of the entire team are crucial factors in the success of the product. From the initial consultation to the provision of the ideal hearing solution, our team of highly qualified audiologists and hearing experts supports hearing care professionals in Switzerland and Austria with great dedication and shares valuable expertise. We place particular emphasis on close cooperation with specialists to ensure that hearing care professionals receive the best possible support. Our commitment to quality and customer satisfaction is reflected in every aspect of how we work—from the latest product innovations straight from Starkey headquarters in Minnesota to the ongoing training and development of our employees. This ensures that we are always at the cutting edge of hearing technology and scientific knowledge, enabling us to offer our customers the best service and state-of-the-art products.
Excellent service, excellent company—Starkey sets impressive standards in providing optimal customer care. This outstanding customer focus is underscored by the prestigious BIG Excellence in Customer Service Award 2024, which highlights Starkey's ongoing commitment to excellent customer service and emphasizes the company's special efforts to not only meet but exceed the needs and expectations of its customers.1 With innovative hearing solutions and a deep understanding of the challenges faced by people with hearing loss, Starkey is able to offer hearing aids of the highest quality and impress customers with its empathetic and personalized customer service. With this people-centered philosophy, Starkey has built a relationship of trust with hearing care professionals and their customers around the world that goes far beyond mere product quality and forms the basis for this significant award.
Service begins with listening
We listen to audiologists, ask specific questions about their customers' wishes, and actively engage in dialogue. Only through direct exchange can we not only pass on our knowledge, but also find out which needs are particularly important to people with hearing loss. Every hearing solution should be individual—in terms of technology, comfort, and design. Our goal is to work with audiologists and hearing experts to develop customized solutions that can be optimally integrated into the everyday lives of hearing aid wearers and improve their quality of life in the long term. We place particular emphasis on close cooperation with audiologists to ensure that they receive the best possible support—whether through our roadshow in Zurich, practical training courses, webinars, or personal demonstrations of our products by our sales audiologists.
Hearing means more than just perceiving sounds—it connects us to our environment, enables communication, and contributes significantly to our quality of life. Untreated hearing loss can lead to social withdrawal, uncertainty in everyday life, and even cognitive impairment. Good hearing plays a crucial role, especially in professional life. In meetings, customer conversations, or when working with colleagues, clear communication is essential in many areas of work. People with poor hearing often have difficulty following conversations in noisy environments, taking in important information, or responding quickly to spontaneous questions. This can not only cause stress, but also affect self-confidence and career opportunities. Modern hearing aids help overcome these barriers and enable people with hearing loss to actively participate in everyday working life. Thanks to innovative technologies such as direct Bluetooth connectivity for phone calls or conference systems, noise cancellation in noisy office environments, and AI-supported speech optimization, conversations become understandable again. This allows people with hearing loss to move confidently, productively, and self-assuredly in their professional environment. Good hearing therefore not only means a better quality of life in your private life, but also better opportunities in your professional life—for greater independence, success, and personal fulfillment.
This makes the professional work of audiologists all the more important—they help find the right hearing system and accompany customers with expertise and empathy on their journey to a new hearing experience.
Unlimited hearing pleasure
As an audiologist, arrange a free product presentation of our EdgeAI hearing systems and the Signature Series with your personal contact person now. Through our practical training courses, we ensure that you, as an audiologist, are well prepared to provide your customers with expert advice and offer them a hearing solution that not only impresses technically, but also improves their quality of life in the long term. We take the time to answer every question and guarantee high-quality advice that you can use in your subsequent discussions with hearing-impaired individuals. For maximum hearing enjoyment and the highest level of customer satisfaction—we understand.
Simply send an email to info@aureos.ch.